Among the simple examples we can see is the use of electronic kiosks that are available in almost all McDonald’s restaurants. Not only that, we also started to see some restaurants that started using robots to help deliver food to customers. Kandar rice restaurants have also started using this robot. Have you ever thought about the real price of this robot and why the restaurant manager is willing to buy this robot instead of hiring an employee?
Benefits of Waiter Robots
- Good at Avoiding Objects and Has Strong Features
This robot may not be able to walk as fast as a restaurant waiter, but it is good at avoiding nearby objects or people. The chapter of delivering food to the right table is also not a problem for this server robot. According to the restaurant owner, the robot waiter is also equipped with a wider tray, which is suitable for placing a large number of food orders at one time. Compared to a server who needs to go back and forth to send orders to the customer’s table, this chapter the robot server has won!
- Suitable To Follow The QR Ordering System
This robot is also seen as very suitable for use by restaurants that take orders using QR code scans. When the restaurant is full, customers will also be angry because they take orders late and queue long to pay. Since the restaurant uses the QR Ordering system, customers will order and pay in advance via the QR code displayed on the table. So, taking orders has made it easier for employees, cashiers and servers to do nothing.
When the food arrives, the staff or robot waiter will deliver the food. With the availability of this server robot, it can make it easier for servers to deliver food. Customers are also happy because they get food faster and exactly according to the order.
- Very helpful when there are not enough staff
Farra Restaurant also told the situation when the restaurant was filled with customers 2 days in a row. With the help of this robot waiter, he is grateful that the business at the restaurant runs smoothly until the end of the operating hours even though there are not enough staff. Usually, there will be 5 staff to handle customer orders, but 2 staff are on emergency leave. Fortunately, the restaurant can still operate with 2 servers, 1 cashier and 2 robots. It is efficient if you can help when there is a lack of staff. For further information you can check in this link buy retail pos system malaysia.
- Saving Restaurant Staff Payment Costs
Overall, Farra estimates that these two robots can save the cost of paying 5 workers. Compared to having to pay 5 employees as much as RM 14,000 per month (basic including other costs such as OT, SOCSO, EPF and other allowances), he only has to pay as much as RM 2800 per month for two robots.
In conclusion, the owner of this restaurant is satisfied with the service of this server robot. Although it is not perfect, it is very helpful in restaurant management in addition to saving more costs. Using a robot from Secure Robotics, the owner of this restaurant is also very satisfied with the very smooth purchase process. He said, the after sales service from this robotics company is also very good!
Looking at the advantages shared by the owner of this restaurant, it is no wonder why some restaurants have started using this server robot to serve.
